CUSTOMER REVIEWS

Customer Reviews 

Zelda T.

Please contact this company. We had a gentleman by the name of Norman who was prompt and did a fantastic job on our carpet. Before he started, he explained what to expect in certain areas that I pointed out and any issues that may arise. Plus they offer free deodorizer, not that it was needed but just to offer was a plus. The name Discount is what it was, a thorough clean at a discount price. If needed, I will be sure to contact this company again.


Natalie H

We highly recommend them. We moved in a house built in 2002 with the original carpet. Needless to say, the carpet didn't look great. After they cleaned it, the carpet looks almost like new. I want to mention that whatever they used, it smells amazing. We are very pleased with this service and will hire them again in the future.

 

Seth Grimes

He was on time, very friendly and knowledgeable about his craft. His experience in this field definitely showed with a job well done!! We will definitely have him back and recommend highly in the future!! Thanks again!!!!

 

Scott A.

 2/18/24

You had me at the free deodorizer! We asked DRC to come and clean the carpet. (In our house, that is the stairs). 1. the team was on time 2. the team was courteous and friendly 3. there was no up sell Originally, they came to do carpets and our living room couches. They evaluated the couch and informed us (apologizing) that they couldn't clean it. So they dropped what they were charging, didn't up sell us, and did an incredible job. In and out in less than an hour. The carpet looks brand new. Oh, and our dogs liked the tech!


Andrea V.

The service was outstanding. Greg picked up the rugs and delivered them once completed.

4 floor rugs, (cleaned, restored, and repaired).

 

Nadya E.
Rug cleaning with Rug Masters. I had about 7 rugs cleaned last September and 3 cleaned recently.

 

William C.

Excellent. On time with good quality
Oriental rug cleaning and fringe repair.

 

Sheila Y.

Work was done quickly and the results were excellent
Cleaned 7 oriental rugs and repaired the fringes on 2 of them.

 

M P.

They picked up the carpets from my house, examined them, suggested repairs to damaged areas, cleaned and repaired them and returned in less than one month. They moved furniture to place the rugs, and they provided new carpet pads.
Repair and cleaning of 7 oriental rugs.


Charles W.

It went very well. He told me what stains he could and could not get out before hand. I picked up the rugs a week later and they were in great condition.
Cleaned a Persian rug and two other wool rugs for me.


Deb A.

Very pleased with the rug binding. Did a great job. Very timely with the estimate and work.
cleaned 4x6 and 6x9 wool rugs, 5x8 faux silk, and 9 x11. Also put new binding on the 9 x 11 rug.picked up and delivered all rugs.


Lalie E.

great job - would recommend and use again

 

Jane S.

This was a complex job, and he saved a rug I thought had been ruined.
Pared down a pet urine-saturated edge of a 9' x 12' oriental rug, rebound the edge and added matching fringe, removed pet urine from elsewhere on the carpet, and cleaned it.

Category carpet installation, oriental rug cleaning


Ronald W.

He delivered my rugs yesterday. They finished early. He was a nice, personable, professional individual. They did a great job. I had no complaints about their work at all!


Sharon R.

Great picked up wool rugs (2) cleaned them in their plant and returned them with new rug pads.

 

Diane R.

I have used Oriental Rug Masters for several years. Greg takes meticulous care of damage from moths and pet damage. I highly recommend his work.
Greg cleans all my rugs on a routine basis. We have many large oriental carpets and pets.

 

Steve C.

My wife had a large & 2 small rugs that her great grandmother & grandmother made. We had them cleaned.


Karen F.

Picked up rug on time! Priced - rug returned very clean. Returned rug on schedule.

 

Donna P.

I have used them several times over the last three years. It is a small business and I like dealing with small businesses. The people really know their stuff and are extremely polite. They show up when they say they will and do an excellent job with the carpets. They know their carpets and can usually tell somebody more about the carpet than they knew before the guys came. They get the work done on time.I used Oriental Rug Masters Rug Cleaning to pick up rugs, repair them as necessary and then hand wash, dry and return them to wherever they picked them up.

 

Linda & David M.

Workmanship was excellent. Repair was made in a timely way. Friendly & very customers oriented.
Repaired binding on 8 x 12 rug. Cleaned the rug.

D.Thomas

Westminster, MD


It has been a professional delight to work with your company! Staff is knowledgeable, professional, and friendly.They take good care when moving furniture. I highly recommend Oriental Rug Masters!

J.McSherry

Frederick,MD


Our large oriental rug had not been cleaned for years. These guys picked up and renewed it, complete with new pad. It looks great!

M.Rust
Walkersville, MD

Very professional, kind, and prompt. Oriental Rug Masters was in touch with us throughout the process, explained all options and did quality work. Rug was picked up and delivered cleaned and re fringed in a weeks time. Excellent experience!  Thank you

T.Dixon
Braddock Heights, MD

Oriental Rug Masters did a great job cleaning and repairing all of our oriental rugs nice job!

D.Benson
Urbana, MD

J.Best
Mt Airy, MD
P.Radigan
Gaithersburg, MD

P.Prassinos
Boyds, MD

Did a great job on our oriental rugs thanks.
Share by: